Privacy Policy

Privacy Policy for Still Waters Play Therapy

​

At Still Waters Play Therapy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

Who We Are

Still Waters Play Therapy provides trauma and attachment-informed play therapy services for children and young people.

 

Contact details:

Still Waters Play Therapy
Email: gailtimmstherapies@gmail.com
Telephone: 07513 660097

 

Information We Collect

We may collect and process:

• Names and contact details.

• Information provided through website contact forms.

• Information shared during enquiries regarding play therapy services.

• Technical information such as IP addresses and website usage statistics.

• Information required to provide therapeutic services.

 

How We Use Your Information

We use your information to:

• Respond to enquiries.

• Arrange consultations and appointments.

• Provide play therapy services.

• Maintain records where appropriate.

• Improve our website and services.

• Comply with legal and professional obligations.

 

Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent.

• Contract.

• Legitimate interests.

• Legal obligations.

 

How Your Information Is Stored

We take reasonable steps to protect personal information and only retain it for as long as necessary to fulfil legal, professional, and regulatory requirements.

Sharing Information

Personal information will not be shared with third parties unless:

• You have provided consent.

• It is necessary to protect a child or another person from harm.

• Disclosure is required by law.

• It is required for professional supervision or safeguarding purposes.

 

Website Cookies

Our website may use cookies and analytics tools to improve user experience and understand how visitors use our website. You may manage cookie preferences through your browser settings.

 

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.

• Request correction of inaccurate information.

• Request erasure where appropriate.

• Restrict or object to processing.

• Withdraw consent where applicable.

• Lodge a complaint with the Information Commissioner's Office (ICO).

 

External Websites

This website may contain links to external websites. Still Waters Play Therapy is not responsible for the privacy practices or content of those websites.

 

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be published on this page.

 

Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

Still Waters Play Therapy
Email: gailtimmstherapies@gmail.com
Telephone: 07513 660097

Last updated: June 2026